Project Communications Management Training
(FW937)
2 Day Course
In today’s dynamically changing business environment, projects are initiated under tighter budgetary, resource and time constraints than ever before. This seminar focuses on the core project communications management skills required to manage a project. We will provide the attendees with proven "real life" tools and techniques and put into context through various exercises and scenarios and case studies.
- Discuss the processes of Project Communication Management and a project manager’s role in it.
- Discuss the Stakeholder Identification and Analysis process.
- List and discuss challenges to effective communication and how to deal with these challenges.
- Discuss key elements of project management communications and reporting.
- List and discuss elements of a Communications Management Plan.
- Discuss techniques for distributing project information.
- Learn how to use Performance Reporting to track a project’s progress and report on any variances.
- Discuss techniques for managing project stakeholders.
- Discuss project closure activities
- Learn effective communication tools and techniques that can be applied to a project environment.
Introduction - Session Overview
- Exercise — Project Communication Problems
Communication Challenges - Project Communications Management
- PMBOK® Guide Processes
- Exercise — T–Exercise
- Communication Concerns
- The Dimensions of Communication
Project Communications Planning - The Triple Constraint
- Stakeholder Analysis
- Exercise — Identify Project Stakeholders
- Managing Stakeholders
- Exercise —Stakeholders 2 x 2 Matrix
- Project Subsidiary Management Plans
- Communications Planning
- Communication Channels
- Communication Media
- Project Communication Requirements Analysis
- Project Communications Management Plan Components
- Communication Planning Table
- Exercise — Create a Communications Planning Matrix for a project
- Performance Measurement Baselines
- Calculating Variance
Information Distribution - Information Distribution Tools and Techniques
- Communications Skills
- Business Writing
- Active Listening
- Presentation Skills
- Meeting Management
- Conferencing Skills
- Information Distribution Methods
- Lessons Learned
- Exercise — Determine variances
Performance Reporting - Earned Value
- Calculating Earned Value
- Using EVMS to Forecast
- Exercise — Earned Value Calculations
- Types of Reports
- Integrated Change Control
- Exercise — Performance Reporting and Corrective Actions
Stakeholder Management - Issues Management
- Issues Management Plans
- Process Flow for Issues Management
- Tools and Best Practices for Issues Management
- Project Closure
- Discussion — What happens at project closure?
- Contract Closure
- Administrative Closure
- Lessons Learned
- Course Summary
- Course Review
Appendix — Communication Tools and Techniques
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Pre-Class
- Verify your learning Objectives
During-Class
- Capture Tools, Q&A, demos and white boards
- Screen Sharing
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- Feedback on Lab work
- On-the-fly Adjustments to meet your needs
After-Class
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| Onsite Setup Instructions
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Computer Hardware and software is not required for this class. Workshops will be team based and a workbook will be provided to capture the participants work.
The instructor will require projection equipment that is capable of projecting the instructors monitor onto a screen clearly visible by all students participating. A whiteboard and at least two flip chart easels, along with dry erase and flip chart markers, should be available in the room.
Tables should be arranged in pods to accommodate teams of 3-5.
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| Remote Access Available
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Project Communications Management Training is now available as a remote access course.
You can now take open enrollment courses in our Los Angeles and Boston facilities without traveling. Remote Access to our ongoing schedule of instructor-led courses will allow you to fully participate real-time in expert-level lectures, demos and labs that have made DevelopMentor a leader in software development training. We've added new collaboration tools and prepared our instructors for remote students in class so you will be fully engaged in the learning process.
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| Mentoring
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Quickly assimilate what you learn in Project Communications Management Training and apply it to your project by taking advantage of our Mentoring services.
Our dedicated mentors facilitate your team's development. We add value to your business by enhancing the talent of your employees and maximizing their productivity. Mentors integrate the methodologies, technologies and practical experiences of the classroom through an on-the-job and on-the-project experience that produces real-world results.
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| Onsite
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Project Communications Management Training is also available as an onsite course.
If you have a group of people to train, an on-site course, delivered at your facility may be the most cost-effective solution for you. Our staff will work with your team to plan and produce the best possible result based on your team's size, experience levels, project needs and longer-term goals. We can structure a training course, or broader program, tailored to meet the specific needs of your organization. We'll make sure that any lab exercises run on the platform you use and we can tailor the lab exercises to be appropriate to your business. If you prefer to focus on just the pure technological principles, we can also deliver courses at your facility following the same format as our public curriculum.
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| About the Author
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