Project Quality Management Training

The Project Quality Management course addresses the planning and implementation of project Quality Management processes as they are integrated into the overall project plan and execution. Students learn the evolution of Product and Project Quality, and are provided with theory and practice on the three PMI Quality Management Processes. Quality Planning is discussed and practiced as an integral part of the overall project planning sequence. Process–based Quality Assurance is addressed with a set of hands–on practice using a team case study. Students are taught Product–based Quality Control through a series of case study–based analyses and discussion exercises. Stress is placed on the “Quality is planned in, not inspected in — emphasis on Quality Assurance over Quality Control” paradigm.

• An understanding that Quality Assurance is less expensive than Quality Control
• Why Quality must be addressed from the earliest stages of project planning through to product delivery
• Fluent working knowledge of the PMI best practices for Project Quality Management
• Cost effective mechanisms for integrating quality practices into the overall project management architecture

• Planning project Quality
• Assuring project Quality
• Quality Control
• Understand the history of Project Quality Management
• Tools for project process quality — Quality Assurance
• Tools for project product quality — Quality Control
• Understand the relationship between Quality Control and Scope Verification
• Implement Quality Assurance tools including Quality Audits
• Implement Quality Control tools including Pareto Charts, Control Charts, Cause & Effect Diagrams, and Quality Metrics

Upcoming Dates & Locations